Digital Navigators Access and Tech Support

By

Cambridge Community Television and Digital JEDI Consortium

Free

Photo of four digital navigators sitting together on a couch and smiling.

When people come in we can help them use their digital devices (smartphones, tablets, computers), apply for services online, learn digital literacy and safety/privacy tips, and get access to devices.

Optional registration

  • Sign-up is ongoing

Digital Navigators Walk-In Schedules and Locations.

Some services may require you to register or apply in order to receive them. Basic support during our walk-in hours does not require registeration, but we'd appreciate it if you could schedule an appointment.

Cost

This Program is free!

場所

  • Both in-person and virtual (online or over the phone).

Cambridge Community Television

438 Massachusetts Avenue
Cambridge, MA 02139
アメリカ合衆国

Neighborhood

Mid Cambridge

Central Square Branch Library

45 Pearl Street
Cambridge, MA 02139
アメリカ合衆国

Neighborhood

Cambridgeport

Cambridge Public Library Main Branch

449 Broadway
Cambridge, MA 02138
アメリカ合衆国

Neighborhood

Mid Cambridge

Community Learning Center (Jefferson)

286 Rindge Ave
Cambridge, MA 02140
アメリカ合衆国

Neighborhood

North Cambridge

Center for Families

70 Rindge Ave
Cambridge, MA 02140
アメリカ合衆国

Neighborhood

North Cambridge

Dates and Times

This is an ongoing program.

All navigators have virtual availability Monday-Friday and can be reached via massdigitaljedi.org website to create a ticket and schedule an in person or virtual appointment or call 1-888-551-2167. Digital Navigators are available in-person at:

  • CCTV (by appointment): Wednesdays 9:30AM-4:00PM, Thursdays 10:00AM-4:00PM.
  • Central Square Library (walk-ins): Tuesdays 10:00AM-6:00PM.
  • Main Library (walk-ins): Wednesdays + Thursdays 9:00AM-5:00PM (every other Weds at Valente 10:00AM-5:00PM).
  • Community Learning Center (walk-ins): Tuesdays 11:00AM-1:00PM, Wednesdays 10:00AM-12:00PM.
  • Peabody School/Center for Families (walk-ins): Thursdays 9:30AM-12:30PM.

Additional information

We are collaboratively empowering communities through digital equity.

LIST OF SERVICES WE PROVIDE:

  • DEVICE DISTRIBUTION AND DIGITAL LITERACY CLASSES FOR INCOME ELIGIBLE
  • COMMUNITY MEMBERS AND AFFORDABLE INTERNET ACCESS
  • HELP WITH USING SMARTPHONES, TABLETS, AND COMPUTERS
  • GUIDANCE ON ACCESSING ONLINE SERVICES (HEALTHCARE, JOB APPLICATIONS, HOUSING, EDUCATION)
  • SAFETY TIPS FOR ONLINE PRIVACY AND SECURITY

Contacts

Digital JEDI Consortium

Metro North and Northshore Massachusetts

888-551-2167

Samara Murrell

Digital Navigators Coordinator

Free

Photo of four digital navigators sitting together on a couch and smiling.

Digital JEDI Consortium

Metro North and Northshore Massachusetts

888-551-2167
View all contacts
Request assistance

This is an ongoing program.

View more dates
View location information
Resources

Learn More about Digital Navigators.

ビデオ

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Last updated 3月 18, 2025.

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