Digital Navigators Access and Tech Support
By
Cambridge Community Television and Digital JEDI Consortium
Free
When people come in we can help them use their digital devices (smartphones, tablets, computers), apply for services online, learn digital literacy and safety/privacy tips.
Sign-up Information
- Ages: 18 and Adults.
Tech support and community care referrals are free to the community and have no eligibility requirements.
Optional registration
- Sign-up is ongoing
Virtual appointments or scheduled and walk-in appointments, please see our flyer for locations and times.
Cost
This Program is free!
ቦታ
- Both in-person and virtual (online or over the phone).
438 Massachusetts Avenue
Cambridge, MA 02139
ዩናይትድ ስቴትስ
45 Pearl Street
Cambridge, MA 02139
ዩናይትድ ስቴትስ
449 Broadway
Cambridge, MA 02138
ዩናይትድ ስቴትስ
286 Rindge Ave
Cambridge, MA 02140
ዩናይትድ ስቴትስ
5 Western Ave
Cambridge, MA 02139
ዩናይትድ ስቴትስ
70 Rindge Ave
Cambridge, MA 02140
ዩናይትድ ስቴትስ
Dates and Times
This is an ongoing program.
All navigators have virtual availability Monday-Friday and can be reached via massdigitaljedi.org website to create a ticket and schedule an in person or virtual appointment or call 1-888-551-2167. Digital Navigators are available in-person at:
- CCTV (438 mass Ave): Thursdays 11:00 AM to 4:00 PM.
- Central Square Library (45 Pearl St.): Tuesdays 3:30 PM to 5:30 PM.
- Main Library (449 Broadway): Thursdays 11:00 AM to 1:00 PM.
- Community Learning Center (286 Rindge Ave): Tuesdays 11:00 AM to 2:00 PM
- Community Learning Center (5 Western Ave): Wednesdays 10:00 AM to 4:00 PM.
- Peabody School/Center for Families (70 Rindge Ave, Door 10): Thursdays 1:30 PM to 5:00 PM.
Additional information
The Digital Navigator program provides free and unlimited, one on one tech support, access to digital literacy, affordable internet and community care referrals. We are collaboratively empowering communities through digital equity.
LIST OF SERVICES WE PROVIDE:
- DEVICE DISTRIBUTION AND DIGITAL LITERACY CLASSES FOR INCOME ELIGIBLE
- COMMUNITY MEMBERS AND AFFORDABLE INTERNET ACCESS
- HELP WITH USING SMARTPHONES, TABLETS, AND COMPUTERS
- GUIDANCE ON ACCESSING ONLINE SERVICES (HEALTHCARE, JOB APPLICATIONS, HOUSING, EDUCATION)
- SAFETY TIPS FOR ONLINE PRIVACY AND SECURITY
Contacts
Free
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Resources
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Last updated March 30, 2026.
See all programs from Cambridge Community Television, and Digital JEDI Consortium